Japan Airlines (JAL) experienced a cyberattack on the morning of Thursday, December 26, disrupting operations during one of the busiest travel periods of the year. The attack caused delays of over 30 minutes for 24 domestic flights and led to the suspension of ticket sales for several hours.
JAL swiftly mitigated the attack and restored its systems, stating there was no evidence of customer data being compromised. The incident occurred during Japan’s peak holiday travel season, as many travelers return to their hometowns to celebrate the New Year.
As of now, the perpetrators behind the cyberattack remain unidentified.
This incident highlights Japan’s ongoing challenges with cybersecurity. The Associated Press reports that the nation’s cybersecurity infrastructure remains below recommended standards, with recent years witnessing multiple cyberattacks on critical institutions. Notably, Japan’s space agency has faced recurring attacks since 2023, though no critical information was reported to have been leaked.
The airline’s quick recovery underscores the importance of robust incident response protocols, but the attack also serves as a stark reminder of the growing threat of cyberattacks during high-traffic periods.