The Ministry of Police Affairs has rolled out a new Enterprise Content Management (ECM) platform developed by Galaxy Backbone, marking a major step in the Federal Government’s drive to fully digitise the civil service by December 31, 2025.
The ECM system is designed to replace traditional paper files with a secure, centralised digital environment. It integrates multiple tools on a single interface, including Gov CMS for workflow and approvals, Gov Email for official correspondence, Gov Conference for virtual meetings, and Gov Drive for secure document storage and sharing.
Speaking at the launch on Sunday, the Permanent Secretary of the ministry, Dr. Ogbonnaya Anuma Nlia, said the move goes beyond adopting new software and represents a shift in the culture of public service.
“This is not merely about technological tools but the beginning of a new culture, one built on accountability, transparency, institutional memory, and operational excellence,” he said.
Dr. Anuma noted that the ECM will improve how the ministry manages official records, tracks internal processes, safeguards sensitive documents and delivers services to the public and security agencies. He urged all staff to embrace the platform and prioritise the upcoming training programmes.
“Technology only delivers its full value when fully utilized,” he added, encouraging officers and civil servants to abandon old paper-based habits and adapt quickly to the new system.
Galaxy Backbone, the federal government’s ICT infrastructure provider, is leading the technical deployment across ministries.
Mr. Akintayo Bamidele, Group Head of Research and Digital Development at Galaxy Backbone, described the Police Affairs rollout as “a historic shift in how government services are conducted and public service is delivered,” adding that the platform is built to support secure communication, faster decision-making and better inter-agency coordination.
The ECM deployment is part of a broader federal initiative to digitise all ministries, departments and agencies, reducing reliance on physical files, cutting delays associated with manual movement of documents, and strengthening record-keeping for audit and oversight.
According to officials, the system is already being introduced in other ministries, with efforts underway to harmonise digital workflows across the federal bureaucracy before the end-of-2025 deadline.
With security and policing reforms high on the national agenda, the Ministry of Police Affairs says the new platform will also help improve internal accountability and responsiveness, as every approval, memo and directive can now be tracked digitally from initiation to final sign-off.
